AI Agent & Automation Engineering
We design backend workflows and AI agents with built-in queuing, retries, and error handling, so they keep running when volume picks up.
Our approach
Workflows leak data, fail silently, or fall apart when lead volume increases. The root cause is usually the same: webhooks are dropped, API rate limits are hit, and no one built proper error handling or retry logic. Teams end up doing manual cleanup instead of real work.
We focus on the parts that break first, so pipelines behave the same way on the busiest day of the quarter as they do in testing.
Buffered intake so bursts of traffic are processed in order instead of overwhelming downstream systems.
Acknowledged, deduplicated, and replayable event handling so no record is silently lost.
Throttling and backoff tuned to each API so integrations stay within limits under load.
Retries, dead-letter paths, and alerting so failures surface immediately and recover cleanly.
Services
Backend automation, AI agents, and integrations engineered for reliability, from first workflow to production infrastructure.
Agents built with Claude and the Claude Agent SDK, including autonomous research agents, customer support agents, and internal operations tools.
Infrastructure and serverless backends on AWS using Lambda, API Gateway, S3, DynamoDB, and Bedrock.
Retell AI and Vapi voice agents for appointment booking and lead qualification, integrated with your CRM.
Multi-tenant provisioning architectures on self-hosted n8n, Make, and Zapier, designed for scale and maintainability.
Custom integrations connecting Attio, HubSpot, GoHighLevel, and other CRMs with databases and communication tools into a single source of truth.
Chatbots and knowledge agents grounded in your own documents and data, with retrieval augmented generation and human handoff.
Pipelines that find, enrich, score, and route prospects, then trigger personalized outreach sequences without manual list building.
Scheduled scraping, enrichment, and ETL pipelines with Apify and custom APIs, including serverless Google Apps Script tools for large datasets.
Automated reporting, billing logic, approvals, and Slack-based operations tools that remove repetitive manual work from your team.
Core expertise
Selected work
A sample of recent automation and AI builds delivered for clients.
Case study 01
An n8n engine that polls calendars for upcoming meetings, scrapes attendee LinkedIn profiles and CRM records via Apify, then uses OpenAI to synthesize a concise pre-meeting brief delivered over WhatsApp.
n8n · WhatsApp API · OpenAI · Apify
Case study 02
A multi-agent RAG system on self-hosted n8n that scrapes API endpoints, parses data with Groq, and generates embeddings that keep a vector store continuously current, with custom error handling throughout.
n8n · RAG · Groq · OpenAI · Vector DB
Case study 03
An operational engine connecting Slack, Attio CRM, and Stripe, routing real-time Slack webhooks into interactive modals that update CRM records, track events, and handle billing logic automatically.
n8n · Slack · Attio · Stripe
Client feedback
13 verified client reviews
Company
All engagements are contracted and invoiced through SONA Automation LLC.
Contact
Whether it is a process buried in manual steps or a system that needs to scale reliably, send a short description and we will reply within one business day with the right approach.